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Specialist - Accounts Receivable

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Location: Indianapolis, IN

Department: Finance


Incumbent serves as an Accounts Receivable Specialist, responsible for various accounting tasks and projects.


  • Manage the Accounting Requests inbox assisting multiple departments such as Contract Administration, Advertising Sales, Collections, etc. with accounting related questions and requests maintaining a minimum service level of 2 business days

  • Process all adjustments to contract billing due to supersedes, amendments, and reinstates

  • Provide early termination fee quotes, and remaining contract value for reinstates

  • Process payments, refunds, credit and debit memos as necessary for contract adjustments and bad debt recovery

  • Post invoice payments daily to the accounting system

  • Post credit card chargebacks due to customer disputes

  • Assist AR Coordinator with the below in order to maintain proper service levels

    • Process accounting calculations for advertising contracts that have been terminated early or pulled for nonconformance with Angie’s List policies.

    • Prepare billing for early termination fees per the terms of the contract

    • Process payment for early termination fees per payment method selected in contract

    • Apply credit memos to properly account for services rendered, and to make revenue adjustments

  • Prepare reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

  • Work with department managers to implement improvements in customer service related to billing matters.

  • Create and implement processes to make accounting tasks more efficient.

  • File paperwork and additional clerical duties.

  • Additional responsibilities as assigned.


  • Possession of an associate’s degree in accounting/finance, or related degree, bachelor’s degree preferred.
  • 2+ years of experience in general accounting or related field preferred.


  • Knowledge of contract billing, both reoccurring and prepaid

  • Knowledge of contract management and effects on revenue, A/R, GAAP, Sarbanes Oxley.

  • Strong computer skills required including but not limited to Excel, Outlook, Great Plains, Salesforce, or other accounting software, ERP systems, etc.

  • Skills in complex problem solving, judgment, critical thinking and decision making.

  • Ability to interact at all levels of the company and with external parties in a professional manner maintaining effective communication, both written and spoken.

  • Ability to be highly organized with an emphasis on accuracy and timeliness.

  • Ability to tolerate stress and be adaptable, flexible, persistent, versatile and handle multiple projects and re-prioritizations.

  • Ability to organize information and have attention to detail and accurately follow procedures.

  • Ability to maintain self-motivation and to work independently and in team environments.

  • Ability to piece together conclusions and apply rules to produce answers that make sense.

  • Ability to sit the entire work day viewing a computer monitor.

  • Ability to lift boxes weighing up to 25 pounds.


  • Some evening/weekend work may occasionally be required during month and quarter end closings.

  • Regular and predictable attendance is required for this position.


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